Guest A-Z

All important information at a glance


Airport:
Munich Airport can be reached in about 25 minutes by car: 45 minutes by bus and local train (S-Bahn). We will be pleased to provide more information.

Allergies:
We have rooms suitable for people with allergies. We will also be pleased to provide anti-allergy pillows and duvets: Should you require further information, our reception will be pleased to help.

Allianz Arena:
The home of our football club FC Bayern and the FCB Erlebniswelt. The football stadium is only 13km / approx. 12 minutes' drive from us. The Arena can also be reached conveniently by public transport. Detailed information is available from our reception team or at : www.allianz-arena.com/en

Arrival:
We wish you a pleasant stay. We will be pleased to answer any questions or provide any information and assistance you may require at any time. Rooms are available from 14:00 hrs.

Aschheim:
Would you like to discover and learn more about Aschheim? We will be pleased to tell you about the best local places at reception!


Baby Food / Bottles:
We will be pleased to warm them for you. Do you need boiled water? Just give us a call.

Bank / ATM:
VR Bank München Land eG is next door to us. An ATM is available 24/7. There is a Sparkasse savings bank at Ismaninger Strasse 7, approx 500m from the hotel.

Barbecue Hut (Kota):
Our cosy barbecue hut is available to you during the colder seasons. You can enjoy your cigarette there without freezing, next to the open fire.
This romantic hut can also be hired for exclusive use. In this case, guests try their hands at being barbecue masters and prepare their own food. You can get further details about the hut, and what food is available, from reception.

Bed Linen Change:
We will change your bed linen daily on request. However, we place great importance on environmental issues and would kindly ask you to bear this in mind too.

Beer Garden:
Our beer garden is great place to spend time in good weather. We will treat you to typical Bavarian specialities, refreshing drinks and hearty Munich beer. Alternatively, you will also find our restaurant and terrace open.

Best Price Guarantee:
Book with us DIRECT for the best price. The best room rates are only available from us. You can book conveniently via our website, by telephone or email.

Breakfast:
Our gourmet buffet breakfast is served from Monday to Friday from 06:00 - 10:00 hrs; and on Saturday, Sunday and public holidays from 07:00 - 10:00 hrs in our main building.

Bus:
The nearest bus stop is approx. 250m away in the centre of Aschheim. There you will find bus Number 263 for the local railway station (Line S2) at Riem / Munich Trade Fair and the ICM Congress Centre. Bus No. 285 will take you to the local railway station at Feldkirchen (Line S2) or Ismaning (Line S8 for the Airport). You can find further details at: www.mvv-muenchen.de
Reception will be pleased to assist with more detailed timetable information.


Car Market - Aschheim:
This is at the site of the drive-in cinema. One of the best ways to sell or buy second-hand vehicles. Opening times: every Saturday from 08:00 - 14:00 hrs. Up to 150 vehicles from private and commercial vendors (all price categories) are on display every Saturday. Free admission for prospective buyers. Further information at: www.autokino-automarkt.de

Car Repair Garage:
Close by. Our staff at reception will be pleased to assist.

Charging Cable:
Should you have forgotten your charging cable, please ask at reception. We have a small selection of cables available.

Church Services:
In Aschheim there is the Catholic Church of St Peter and Paul, and the Protestant 'Segenskirche' church. Details of church services are available from reception.

Cigarettes:
There is a cigarette machine in the restaurant area. Please note that all our rooms are non-smoking rooms.

City Map:
Reception will be pleased to provide a Munich city map and a local map of Aschheim, incl public transport.

Cots:
We will be pleased to provide a cot free of charge on request.

Credit Cards:
We accept the following cards and credit cards: EC card, Maestro, Visa and Mastercard.

Culture:
Aschheim offers a varied programme of cultural events each year with well-known artists. A special feature of the "Cultural Centre" in Aschheim is that concert- and theatre-goers have the opportunity of visiting the "AschheiMuseum" during the interval. You will find the cultural programme at www.aschheim.de

Munich also offers a wide range of cultural events. We will be pleased to assist you in purchasing tickets or by providing additional information at any time.

Cycle Tours:
There is a lot to discover around Aschheim. You will find further details under "E-Bikes"!


Departure:
Unfortunately, all good things come to and end. We hope you have enjoyed you stay with us and wish you pleasant journey home. We would ask you to vacate your room by 11.00 hrs. Should you wish to leave any later, please contact our reception.

Doctor:
4 doctors surgeries are within easy walking distance. Please let reception know should you require a doctor. To do this, dial '9' from the telephone in your room. Between 22:00 hrs and 06:00 hrs use the emergency number 0-112. Our reception will be pleased to provide details of specialist doctors and emergency services.

Drinks Vending Machine:
To quench your thirst there is a drinks machine on the ground floor of the annexe with chilled drinks. Drinks can also be obtained from the restaurant-bar.

Drive-In Cinema - Aschheim
Aschheim Drive-In Cinema offers a unique way to experience cinema and exciting films. 2 screens with an incredible 540 square metres guarantee fantastic film enjoyment. Aschheim Drive-In Cinema is located just 2km away on the left-hand side of the road towards Dornach. Daily from 21:30 hrs. More information at: www.autokino-aschheim.de

Duvets:
We will be pleased to provide an additional duvet in your room. You can choose between feather or synthetic duvets made from 100% polyester.


E-Bikes:
Borrow two brand-new FATBIKEs from FANTIC BIKES
Enjoy your leisure time with one of our luxury e-bikes. Explore the lovely local countryside or the city of Munich. We offer you the opportunity of using the LATEST Fatbikes from Fantic during your stay.
Our Insider Tip:
The Munich 'RadlRing' - a 135km cycleway taking you through the areas surrounding Bavaria's capital city. This circuit is complemented by numerous themed routes. We keep details of various bicycle tours for you too.

Emergency Exits:
You will find information about emergency exits on the door to your room.

Environmental Protection:
We place GREAT importance on this. Refillable soap dispensers, variable changes of towels, automatic radiator control, a breakfast buffet with minimum packaging, waste separation and lots more are for us a matter of course. We would be very happy if you could support us in this: switch the light and TV off when you leave the room. Make a contribution with a variable change of towels. Many thanks!

Escape Route Plans:
You will find these on or next to the door to your room. Fire extinguishers, manual fire alarms and rescue routes are located as marked.

Excursions / Attractions:
Our reception will be pleased to provide information about possible excursion destinations.

Extra Bed:
We will be pleased to provide an extra bed in the form of a high-quality daybed or sofa-bed.


Fax and Photocopying Service:
Faxes can be sent and received via reception.

Fire Alarm / Smoke Detector:
Our hotel is equipped with a modern fire alarm system. In the event of a fire alarm, please remain calm. Follow the emergency signs and escape route plans. Please do not use the lift In the event of a fire alarm. When the fire alarm sounds, leave your room immediately and proceed to the hotel courtyard. For information: the detectors are very sensitive to cigarette smoke. Setting off the fire alarm system through negligence will result in costs of up to 800.00 euros for the person concerned.

Fire Extinguishers:
Fire extinguishers are located on all corridors and stairways.

Flowers:
We can provide these for you in all variations, or will be pleased to recommend a local florist.


Garage:
For a small charge, we can provide lockable single garages on request.

Gift Vouchers:
Give someone an indication of your good taste. We will be happy to issue gift vouchers. Our staff at reception will be pleased to assist. Alternatively, a small gift idea can be put together individually on our website, which you can then print yourself at home.

Glasses:
Forgotten your reading glasses? Ask one of our staff about our 'little box of glasses".

Golf:
Aschheim has two excellent and very exclusive golf courses. The 18 hole "Golfpark München-Aschheim“ and the 9 hole "Green Hill" golf course. Both are just 2km away. You can find more information in the internet at: https://www.gp-ma.de. Our team at reception will also be pleased to assist your further.


Hairdresser:
There are numerous local hairdressing salons. We will be pleased to provide more information and book an appointment at reception.

Hairdryer:
Our new premium rooms are equipped with a hairdryers. For standard rooms, we will be pleased to provide a hairdryer in your room on request, or give you one at reception.

Hummer H2:
A shuttle service with our Hummer H2 limousine is at your disposal, subject to availability.

Hygiene Articles:
We have a supply of certain hygiene and cosmetic articles at reception. Also soap, hand towels, oral hygiene sets, disposable razors and sewing kits. Our team at reception will be pleased to help you.


Internet Connection (High-Speed Internet)
We provide free Wi-Fi throughout the hotel. In premium rooms, a LAN connection is also provided free of charge (cables available from reception). You can get an access code and more information from reception.

Ironing Service:
We will be pleased to iron your laundry. Please just give it to reception. You will normally receive the laundry back the same day. For details of prices, please ask at reception.


Jogging Route:
There is a very good jogging route close to the hotel, which goes though countryside and across the fields around Aschheim. You can get detailed information from reception.


Lake:
There are some wonderful lakes for recreation around Aschheim. Heimstettener See (known locally as 'Fidschi') is only 3 km from us towards Feldkirchen. Feringasee is just 8 km away, or 10 minutes by bicycle. In Aschheim itself you can enjoy Caribbean flair at Aschheim Water Skiing Park.
Directions and further information are available from reception.

Late Check-Out:
We will be pleased to arrange a late check-out on request.
Check out until 12:00 hrs is without additional charge. If hotel occupancy is low, we will also be pleased to offer a later check out until 13:00 hrs free of charge.
For a late-check out up to 16:00 hrs, we make an additional charge of 45 euros per room. Any later check-outs will be charged at 80% of the applicable overnight rate excluding breakfast.

Laundry:
If you would like clothes laundered, please hand them to reception. We will do our best to ensure that clean laundry is delivered to your room as soon as possible.

Letters & Stamps:
We will be pleased to take care of posting your letters / small packages.

Lost Property:
You have arrived home and left something at the hotel? Please give us a call straight away and we will be pleased to forward your lost property.

Luggage Service / Left Luggage:
We will be pleased to store your luggage at reception until you leave. On request, we can also assist with luggage transportation. Please note that we are unable to accept any liability for your luggage.


Manual Fire Alarm Buttons:
Manual fire alarm buttons are fitted in the corridors and stairways. In an emergency - break the glass of the fire alarm and press the button. The fire service will be alerted automatically.

Mobile Phones and Chargers:
Should you have forgotten your charger, our staff at reception will be pleased to help.

Munich:
You can reach Munich's old town conveniently by car, or by local train (Line S2) in about 15 minutes (Stop: Marienplatz). The nearest train stations are 'Riem-Dornach' or 'Feldkirchen (3km away in each case). There is a bus connection to local train services. Details available from reception at any time.


Newspapers:
Daily newspapers and current magazines are provided in the breakfast room and restaurant for you to read.


Parking:
You will find free parking spaces around the building. The car park is full or you have a very large car or lorry? Please contact reception and we will show you our additional parking possibilities.

Payment:
In addition to cash, we also accept payment by EC card, Maestro, Visa and MasterCard. Final bill on the eve of departure: no problem. We will be pleased prepare everything necessary to make your departure easy, without having to wait.

Petrol Station:
There are two petrol stations in Aschheim. The Shell petrol station is right at the main crossroads, and Agip on the main road right, and left at the 1st roundabout.

Pets:
Dogs are very welcome on request, subject to a small charge. We would kindly ask that your four-legged friend only sleeps in the dog-bed or basket that you bring with you.
Well behaved dogs are also welcome in our restaurant.

Pharmacy:
The nearest pharmacy is the "Sonnen-Apotheke", which is about 100m from the hotel at Sonnentrasse 2. Telephone 089/9033939. Our reception will be pleased to provide information about out-of-hours (emergency) services.

Pillows:
We will be pleased to provide an additional pillow in your room. You can choose between feather or synthetic pillows made from 100% polyester. All pillows, duvets and mattresses have hygienic covers.

Please Do Not Disturb:
Should you not wish to be disturbed or not require housekeeping services, please hang the sign provided on the door to the room, with the red side showing.

Public Transport:
The nearest bus stop is approx. 250m away in the centre of Aschheim. There you will find bus Number 263 for the local railway station (Line S2) at Riem / Munich Trade Fair and the ICM Congress Centre. Bus No. 285 will take you to the local railway station at Feldkirchen (Line S2) or Ismaning (Line S8 for the Airport).
You can find further details at: www.mvv-muenchen.de
Reception will be pleased to assist with more detailed timetable information.


Radio:
The radio is controlled through your TV remote control. You will find details of radio stations via the remote control: "EPG-Teletext" -> "Senderliste"

Railway Station:
The nearest local train stations are at Riem-Dornach and Feldkirchen. 3km away in each case. Reception will be pleased to assist with more detailed train information. Munich Main Station is in the city centre, just 14km away. The nearest underground station is at Messestadt - about 4km away. Further details at: www.mvv-muenchen.de

Reception:
Our reception is available for you:
- Monday to Friday from 06:30 - 24:00 hrs.
- Saturday and Sunday 07:00 - 22:00 hrs.
Whether you need local recommendations or a taxi, a second towel is missing or wish to make a reservation for the restaurant, we will be very pleased to help!

Restaurant:
You will find our restaurant, with regional Bavarian cuisine, terrace and beer garden, in the main building. Opening times are Monday - Friday from 17:00 hrs
Our restaurant is closed on Saturday, Sunday and public holidays. We will be pleased to recommend alternatives within easy walking distance.

Roberto Beach / Aschheim Water Skiing Park:
Just 800m / 10 minutes' walk from us. Have fun on the water (wake boarding or water skiing) or enjoy the sun on the find sandy beach. This large site is also great for playing volleyball - in one of the large volleyball halls, or outdoors on the Caribbean beach. This event park is also very popular as a party or wedding venue.
www.robertobeach.de and www.wasserskipark-aschheim.de


Safe:
You can leave your valuables in the safe at reception.

Sewing Service - Sewing Set:
A button has come off? We will be pleased to assist. Just dial "9".
Sewing kits are also always available from reception.

Shoe Polishing Machine:
A shoe shine machine is located on the ground floor of the annexe.

Shuttle Service:
A shuttle service with our Hummer H2 limousine is at your disposal, subject to availability.

Smoke Detector:
Our hotel and guest bedrooms are equipped with a modern fire alarm system. It is activated by smoke emission and alerts the fire service. In the event of a fire alarm, stay calm and leave the building via the signed emergency exits and follow instructions from staff.

Smoking:
To ensure that non-smoking guests also have an enjoyable stay, we ask you not to smoke in our rooms.
You should be aware that all our rooms are equipped with smoke detectors. Setting off the fire alarm system through negligence will result in costs of up to 800 euros. We also reserve the right to charge an additional cleaning fee of 150.00 euros.

Sportpark Aschheim:
FC Aschheim and the Ladies FC Bayern München team play at this attractive stadium. There is also an archery facility, own tennis courts, curling and inline hockey.

Supermarket / Drug Store / Shopping:
Aschheim offers numerous supermarkets such as REWE, EDIKA, PENNY and ALDI, as well as a "dm -Markt" drug store and "Fressnapf" pet food store. There are also plenty of other attractive shops for shopping. All can be reached easily on foot. We will be pleased to help with directions.

Swimming / Spa / Thermal Baths:
The nearest indoor pool is in neighbouring Ismaning. 'Therme Erding', a great place for wellbing with a large spa area and slide paradise, is also not very far away. You can get more information from reception at any time.


Taxi:
We will be pleased to call a taxi from reception.

Telephone:

  • For an outside line, please dial "0" followed by your desired number
  • For reception please dial "9"
  • To contact another room please dial "3" followed by the desired room number.
  • For single digit room numbers dial "3+7" followed by the room no..

One telephone unit costs €0.25 incl. VAT.

  • Emergency services : 0 -112
  • Direct calls to the room: 089/900501 - room number
  • For single digit room numbers: 089/9005017 - room number

Television:
You can receive satellite channels and radio stations with our TVs. There is a list of channels by your TV, or your can use the 'EPG/Teletext*' button on the remote control.

Tennis:
Aschheim Tennis Club is only 200m from the hotel. It has 13 outdoor courts and a large indoor tennis hall. Our friendly staff at reception will be pleased to provide more information.

Trade Fair Ground (Messe):
'Messe München' and the International Congress Centre is just 4 km from the hotel at Munich - Riem. There is a regular direct bus service.

Train (S-Bahn):
The nearest local train stations are at Riem-Dornach and Feldkirchen. 3km away in each case. Reception will be pleased to assist with more detailed train information.


Umbrellas:
You are welcome to borrow umbrellas from reception.

Underground:
Our nearest underground station is at the Exhibition Centre/Trade Fair Ground, 4.5 km from here. Our reception team will be pleased to provide information about bus connections to the underground station.


Wake-Up Call:
Reception will be pleased to arrange your wake-up call. Please let us know what time you would like to be woken up and you will receive a call the following morning as required.

Water Skiing Park - Aschheim:
Just 800m, 10 minutes' walk from us. Have fun on the water and enjoy the sun on the sandy beach. There is also a large volleyball hall with outdoor area on the same site. This event park is also very popular as a party or wedding venue. www.robertobeach.de and www.wasserskipark-aschheim.de

Wildlife Park - Poing:
Enjoy relaxing in a magical world that combines forest, wild animals and people. Your can experience and see everything from the various trails. Just 17 km from us by car.

Wi-Fi:
Our hotel has free Wi-Fi. You can get an access code from reception.


We wish you a wonderful stay
The Haller Family and Team at Schäfflerwirt
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